Shipping policy

Thank you for shopping with Qokey. I am committed to providing you with a smooth and transparent shopping experience. This shipping policy explains how your order will be processed and delivered.

Shipping Cost
I offer Free Standard Shipping on all orders within the United States. No additional handling or service fees will be applied.

Processing Time
Once your order is placed, please allow 1 – 3 business days for me to prepare, inspect, and pack your purchase. You will receive an order confirmation email immediately after your order is successfully placed.

Order Cut-off Time
Orders submitted before 2:00 PM (EST) on a business day will enter processing the same day. Orders placed after this time, or on weekends or public holidays, will be processed on the next business day.

Delivery Time
After dispatch, the estimated transit time is 5 – 8 business days, depending on your location and the carrier's delivery schedule. The total timeframe from order placement to delivery typically ranges from 6 to 11 business days. Please take this into consideration when planning your purchase.

Domestic Shipping Only
At this time, I ship exclusively within the United States. If you require international delivery, please reach out to my customer support team for assistance.

Order Tracking
Once your order is on its way, you will receive a shipping confirmation email with a tracking number and a link to monitor your shipment's progress. If you do not receive tracking details within the expected timeframe, please do not hesitate to contact me.

Contact Information
For any questions regarding your order or shipment, please email me at: support@qokeycase.com